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Privacy Policy

1. Shipping Policy

We strive to ensure that your orders are delivered in a timely manner. Please review the details of our shipping process:

  • Production Time: Orders are typically produced within 3-7 business days.
  • Shipping Time: Delivery usually takes 5-10 business days, depending on your location.
  • Shipping Regions: We ship domestically and internationally. Please note that delivery times may vary based on the destination.
  • Tracking: Once your order is shipped, you will receive a tracking number to monitor its progress.
  • Shipping Costs: Shipping costs will be calculated at checkout. Free shipping may be available for orders over a certain amount.

2. Return & Refund Policy

Your satisfaction is important to us. If you experience any issues with your order, please review our return and refund policy:

  • Eligible Returns: Returns or exchanges are accepted for defective items, incorrect sizes, or design errors. Items must be unused and in their original condition.
  • Timeframe: Requests for returns or exchanges must be made within 14 days of receiving your order.
  • Non-Refundable Items: Customized or personalized products cannot be returned unless there is a defect.
  • Return Shipping Costs: The customer is responsible for return shipping costs unless the item is defective.
  • Refund Process: Refunds will be issued to the original payment method within 5-7 business days after the returned item is received and inspected.

3. Payment Policy

We aim to make your shopping experience seamless with secure and flexible payment options:

  • Accepted Payment Methods: We accept major credit/debit cards, PayPal, and other secure payment gateways.
  • Currency: All transactions are processed in [Your Currency].

4. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Here's how we handle your data:

  • Data Collection: We collect your information to process orders, provide customer support, and send promotional updates (if opted in).
  • Data Storage: Your information is stored securely and will not be shared with third parties except as necessary to fulfill your order.
  • Customer Rights: You may request access to, correction of, or deletion of your personal data at any time.

5. Order Cancellation Policy

We understand that plans can change. Here's how our cancellation policy works:

  • Timeframe: Orders can be canceled within 24 hours of placement, provided they have not yet entered production.
  • Non-Cancellation: Orders already in production cannot be canceled.

6. Customization Policy

If you choose to personalize your order, please follow these guidelines:

  • Requirements: Provide high-resolution images or clear instructions for custom designs.
  • Limitations: Customization options are subject to design and production feasibility.
  • Approval: We may contact you for confirmation or adjustments before proceeding with production.

7. Terms of Service

By using our website, you agree to the following terms:

  • Usage: You agree not to engage in prohibited activities, including unauthorized copying or redistribution of our content.
  • Third-Party Services: We work with third-party suppliers for production and delivery and are not liable for delays caused by them.
  • Liability: While we ensure quality, we are not responsible for indirect or consequential damages arising from the use of our products.

8. Contact Information

If you have any questions, concerns, or feedback, please don’t hesitate to reach out:

  • Email: lionsscar300@gmail.com
  • Phone: +91 90339 33548
  • Contact Form: Fill out the contact form, and we will reach out to you soon.

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